王翼翔 Edward Wang
拥有近10年跨国金融行业的工作经历，曾任澳新银行中国区培训总监，负责整个中国区银行从业人员的培训体系搭建。
专业背景丨Professional Background
王老师曾担任世界前二十的跨国银行——澳新银行中国区培训总监，任职期间在国外接受了先进银行经营理念的熏陶和具体实操的演练，是一个既有实战经验，又有培训技巧的银行领域专家。作为一名具有近二十年管理团队实战经验的领导者，王老师结合在服务行业的专业知识，为银行内部管理人员开发了大量的领导力课程和软技能课程，同时也为众多银行相关的企业提供各类相关的课程内训服务。
Mr. Wang has served as the training director of the world's top 20 multinational bank - ANZ China. During his tenure, he adopted advanced international banking business practices and concepts, from which he became an expert in the field with practical experience and training skill. As a leader with nearly 20 years of experience in team management, Mr. Wang has combined his expertise in the service industry to develop a large number of leadership and soft skills courses for many banks. He also provides a variety of training service for banking-related companies.
【凯洛格】讲师王翼翔 介绍片
#视频较大，建议wifi环境下观看#
授课风格丨Training Style
实战性：专业知识与真实场景相结合
互动性：信奉成人培训没有标准答案
人性化：注重培训时学员的专注力
情境化：实战演练强化学员行为的改变
多样性：运用各种培训形式加强学员体验
Training Style
Practical: professional knowledge combined with real scenarios
Interactive: Belief in no standard answer in adult training
Humane: Focus on students’ concern
Situation-based: Practical exercises that reinforce students’ behavioral change
Diverse: Enhance student experience with a variety of training methods
擅长领域丨Professional Field
领导力：领导者角色认知/绩效管理/冲突管理/激励/授权/管理团队/跨部门沟通/教练
软技能：沟通/时间和压力管理/演讲技巧/会议管理/问题分析与解决/职业化素养和执行力/职业规划/变革管理/情商管理
专业领域：培训师培训/“以顾客为中心”的客户服务/非人力资源的人力资源管理
Leadership: Leadership Role Recognition/ Performance Management / Conflict Management / Incentive / Authorization / Team Management/ Cross-Departmental Communication / Coaching
Soft skills: Communication / Time and stress management / Presentation skills / Conference management / Problem analysis and resolution / Professionalism and execution / Career planning / Reform management / Emotional intelligence management
Areas of Expertise: Trainer training / “Customer-focus" customer service / human resource management of non-human resources
服务过的客户（部分）丨Professional Background
中国建设银行、浦发银行，中国民生银行，平安银行、天津银行、上海农村商业银行、花旗银行、澳新银行、平安保险、大地保险、国家电网、中国商飞、华润置地、万科集团、阳光城 、融创中国、英特尔、伊莱克斯、辉瑞制药、华润医药、上药集团、上汽集团、上海电气、上海大众、久保田、上海微电子装备集团、豫园商城、热风、宜家、方太、爱茉莉太平洋集团、上海建工集团、
China Construction Bank, Shanghai Pudong Development Bank, China Minsheng Bank, Ping An Bank, Tianjin Bank, Shanghai Rural Commercial Bank, Citibank, ANZ Bank, Ping An Insurance, Dadi Insurance, State Grid, Comac, China Resources Land, Vanke Group, Sunshine City , Sunac China, Intel, Electrolux, Pfizer, China Pharmaceutical Group, Shanghai Pharmaceutical Group, SAIC, Shanghai Electric, Shanghai Volkswagen, Kubota, SMEE, Yuyuan Tourist Mart, Hotwind, IKEA, Fotile, AmorePacific Group, Shanghai Construction Group
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